This range is provided by Addison Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80,000.00/yr - $95,000.00/yr IT Support Engineer – Windows, Citrix, iManage (Law Firm Environment) Join a Growing IT Team at a National Law Firm! Addison Group is working with a top-tier national law firm with offices across all 50 states . What You’ll Be Doing: Providing hands-on Windows support (Windows 10/11) in a 24x7 law firm environment . Managing and troubleshooting Office 365 and Citrix environments . Supporting iManage (Work10) Document Management System (DMS) . Handling tickets via Fresh Service in a fast-paced, high-volume setting. Assisting with security awareness initiatives (phishing, etc.) and asset management . Working with Dell, HP, and Microsoft technology stacks. Collaborating with a 25-person IT Helpdesk team and reporting to Allan Chan & Dan Brown (Director of IT Support Services) . Must-Haves: Experience with iManage DMS (Work10) ( Candidates without iManage experience will be considered at a lower salary range ). Law firm IT experience ( Candidates without this will also be considered at a lower salary range ). A bubbly, outgoing, warm, and funny personality – our team values culture as much as technical skills! Nice-to-Have (Not Required): Knowledge of SharePoint administration. Security awareness (phishing prevention, IT security best practices). Why Join Us? Competitive pay: $80K–$90K base DOE + Overtime + Annual Bonus . Growth opportunity – work in a large, nationwide law firm IT environment . Great team culture – work with a collaborative IT Helpdesk team of ~25 people . Seniority level Associate Employment type Full-time Job function Information Technology Industries Law Practice #J-18808-Ljbffr Addison Group
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